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case studies

GeneralPublished on: Fri Feb 10 2023

Performed UI Testing in the client’s Salesforce Application to enhance the user experience

Business Scenario 

The client is an I.T. Consulting firm based in the United States specializing in designing and enhancing custom web-based applications for diverse industries. The quality of their web application was not standard, leading to a bad user experience. 

Client’s Challenges

·        Enhance the user experience of the application.

·        Uplift the agility and quality of the application.

·        Perform requisite testing within the stipulated time frame.

Hexaview’s Solution

·        We drafted and executed several test cases across the extensive cross-system integration & multi-business data flows application based on the client’s user responses.

·        We intensively performed the User Interface (U.I.) testing, focused on validating the client’s end-to-end business processes.

Impact of the Implementation

·        Time optimization of 60% was attained.

·        Significant cost reduction by 88%.

·        Testing within stipulated time led to faster releases with higher quality.

Key Success Factors

·        An energetic testing team with expertise in Salesforce & high business acumen.

·        Hexaview team’s coherence with the client team could be achieved by 100% transparency and engagement from the client’s side.