Fintech
Binding seamless Technology with Finance
We’ll help you work through the contact details
Genesys Voice Platform (GVP)
Routing Solution by Genesys (ERS and NRS)
Outbound Genesys Solution (OCS)
Services for Genesys Upgrades
Desktop / Screen-Pop Solution for Genesys
eServices & Enterprise Workload Management from Genesys
SIP solution from Genesys
Reporting Solution for Genesys (Pulse, CCPulse, and Info Mart)
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Hexaview implements Genesys over a wide range of industries. Genesys makes it possible to understand customer needs and intentions in a more customized manner. It will deliver secure, simplified experiences across different channels that will make your customers happy.
Transform the banking, insurance, and other operations in a seamless manner.
Building smarter tools and solutions that help you bring revolution in the healthcare field
Enhance your manufacturing operations with deeper digital engagements with the customers.
Enhance your manufacturing operations with deeper digital engagements with the customers.
Building solutions that enhance insight-driven approach.
Hexaview is a full-fledged technology services provider that helps you make the most of all that Genesys offers. We offer a wide range of services including implementation services, consulting services, managed services etc. Let us explore our services:
Hexaview’s consultants will thoroughly analyze your existing workflows and processes keeping your requirements in mind. We prepare a custom roadmap to achieve your business goals. We develop optimization strategies and ensure that every objective is fulfilled in a better manner.
At Hexaview, we have a highly experienced and trained professional team that will help you deploy or migrate to the Genesys contact center solution from your current platform. To meet each customer's specific needs, our experts have deep domain expertise in customizing contact center technology environments.
Cloud governance services protect information confidentiality, integrity, and accessibility. It ensures that appropriate security controls are in place at all times and sensitive information is available while addressing challenges like encryption, access rules, and suspicious activities.
Genesys offers a great customer experience with its contact center CRM. Using predictive analytics and other technologies, the solutions provide a more personalized approach.
Genesys has been the global leader in providing both cloud and on-premises solutions. Hexaview develops genuinely scalable and flexible solutions that will transform your whole experience.
With more than 25 years of experience in CRM for contact centers, Genesys has extensive knowledge in this domain. Hexaview will help deploy the contact center CRM and develop strategies per your needs and requirements.
Genesys has a robust integration framework and integrates with leading CRM software—such as Salesforce, Oracle, SAP, and Zendesk. By integrating Genesys with your specific IT systems, you can improve the overall customer experience.