How is Marketing Cloud Capturing Today’s Market?
Fintech
Binding seamless Technology with Finance
General Published on: Fri Feb 10 2023
Peer-to-peer lending has become extremely popular in recent times. It has experienced an exponential growth, especially due to broader availability of options and lower operational costs for lenders. Gone are the days when customer relationship management was a manual process. It has completely transformed over the years thanks to advancement in technology.
As more and more organizations opt for lending software solutions, it has resulted in software houses offering Custom Lending Software Solutions. Thus, businesses can choose the features that they want to incorporate into the standard build. They can leverage client data collection and analytics to ease customer relations. Besides, the solution would facilitate brand development. When it comes to selecting a solution, there are many things that should be considered. These are mentioned below.
Regulation Compliance
There are new compliances and regulations in the industry which lenders need to meet to stay up-to-date. This is why it makes sense to look for a solution that integrates compliance modules to keep the business in line with the latest regulations.
Loan Management
Loan management is another important feature that you cannot afford to overlook. It allows lenders to view loan reports whenever they want and keep a track of their loans. Lenders would also have access to loan information, communication history, and contact information. The solution should be able to upload all the relevant documents to provide you with access to real-time information and revolutionize the loaning lifecycle.
Virtual Secretary
With a virtual secretary feature, lenders would be reminded about their upcoming dates. It would also provide them with the latest information. Since secretarial duties can be quite tedious, especially when they are done manually, it is best to have an automated feature.
Mobile Functionality
We live in a digital age where businesses have mobilized. This means that it is imperative for the business to utilize on-the-go capabilities. As the mortgage industry is time sensitive, there is a need for immediate responses at all fronts. When the CRM has mobile capabilities, it would let mortgage brokers access information at all times. Easy access to customer details, appointments, and tasks makes a huge difference.
Integration Capabilities
When choosing a custom lending software solution, you need to choose one that can easily integrate other systems. It includes existing legacy systems and LOS systems. Integration help reduce the cost of installation and multiple set-ups.
Social Media Features
Social media is a force to be reckoned with. It is impossible for businesses to survive with it. Social media is an incredible tool that can be used in mortgage CRM software to update the company about what others have to say about its service.
If your firm is looking for lending software development services and needs a customized approach, let Hexaview help you out. By working with your current technological infrastructure, we can help implement an easy-to-use platform. Take a look at what we offer, like capital markets software and wealth management software solutions, and reach out with any questions. We’d love to help your firm take the next step.
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