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General Published on: Fri Feb 10 2023

Why You Should Integrate the Salesforce Health Cloud?

After the world economy got engulfed by the pandemic of COVID-19, health became the number one issue. But because of the difficulties of social distancing, it became an issue. Thanks to the internet and data science technology, that problem is resolved and the health industry has set a new bar.

What is that bar? Using CRM tools to help patients. The Salesforce health cloud from the Salesforce development team is a prime example.

But what are the advantages we will enjoy? We will discuss them in this article.

What is the Salesforce health cloud?

Salesforce is a customer relationship management (CRM) cloud platform. Well, now think of the same thing, but instead of customers, we have patients. That is the Salesforce health cloud, a dedicated cloud platform for handling a patient’s relationship with doctors.

This can be imagined as a Salesforce custom application development project.

The Salesforce Health cloud works by keeping track of the patient’s medical data, and history. It prepares an overview and facilitates communications between doctors and patients.

Now let us have a look at the benefits of the Salesforce health cloud.

Benefits of integrating the Salesforce Health cloud

Better overview of patients

The Salesforce Health Cloud is a patient relationship management cloud service. As it is a cloud service, you can easily understand that all data will update in real-time. So, when a patient’s medical data changes, the new doctor can easily see the latest data of that patient from the cloud.

Moreover, the Salesforce development company has made sure that the cloud will provide a quick overview of the patient for letting the doctor get a glance.

Detailed versions of the records are also available. Since everything is available right at the doctor’s hand, they can quite conveniently run their operation.

Convenience for all parties

Everything happening related to the patient will be recorded in the cloud and will be updated everywhere.

Suppose, a patient has medical insurance and is taking service through the Salesforce health cloud. Then the insurance company can also keep a track of their client’s data. This will reduce the extra hassle of documentation and its validity.

It can also come in handy for complaint management and other management departments.

The Salesforce development company developed this cloud in a way that every party involved can get their work done conveniently and enjoy the benefits of cloud computing.

Pharmaceutical’s engagement

Many pharmaceutical companies are connected with the Salesforce health cloud. Salesforce’s custom application development team has developed a system that provides a centralized system for the pharma companies.

This allows them to monitor the patient and track their status to provide reduced operational costs.


So, these were the benefits of using Salesforce’s health cloud. The team has worked on a great way of aiding digital medical service, also known as telehealth.

In the future, telehealth will become a new standard, so you better start to implement it now. If you need help with the implementation of any telehealth cloud services, then simply give us a call.