Customization & Enhancement on Service and Experience Cloud
Fintech
Binding seamless Technology with Finance
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Binding seamless Technology with Finance
Implementing Salesforce to smoothen your business
Building Solution to Solve unique Problems
Accelerate digital transformation with cloud
Simplifying business with Data Science
Revolutionizing businesses using blockchain
Developing Contact Center Solutions Leveraging Genesys
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case studies
GeneralPublished on: Mon Feb 13 2023
Business Scenario
The Client required an automated workflow system that can help them in quick classification & segregation of documents. We understood their hurdles like slow access to the desired files, poor categorization of documents, and delivered an efficient application that can fulfil all their multidimensional requirements.
Technical Scenario
Hexaview has been the right choice for the customer since it’s a technology firm focused on wealth management solutions. Our solution was backed by robust Artificial Intelligence and Machine Learning to support a full and smart all-around performance.
For Classification, Support Vector Machines were used since it is more memory efficient, useful in cases where the number of dimensions is greater than the number of samples and improvise well when there is a clear margin of separation between classes.
Hexaview’s Solution
We analyzed the scenario and utilized our expertise to develop a cutting solution for our clients. We implemented an AI-powered chatbot, which supported users to help in systems where documents are inappropriately classified. The same chatbot helps the user categorize the document to its right bracket by interacting with the user.
Impact of the implementation
· The margin for errors was reduced significantly, and precise results were obtained.
· Workload dropped in different departments.
· Classification helped the users to customize their listings of essential documents.
· AI-enabled chatbot helped the advisors to rectify even the minutest errors.
Key Success Factors
· We were efficient in understanding the requirements & very able to execute them proficiently.
· Empowering our solutions with AI & ML helped us in creating more sustainable products for our clients.
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