Expedited Time to Market by Building an Offshore Development Center

About the Client

The client is a Chester-based investment advisor and private credit organization engaged in fulfilling the commercial requirements of small and middle market businesses through flexible lending products and services. The client also offers invoice factoring, equipment financing, and treasury management services. 

Client’s Challenges 

• The client was struggling to expedite the decision-making process owing to limited resources and a persistently increasing client base. Inability to expedite the time to market was a key challenge for the client. 
• The client’s third-party scorecard was inaccurate. The sales team had to manually identify the duplicate submissions while sending the entries to the external funders. 
• The current systems were running slow and led to significant business loss. 

Hexaview’s Solution 

• Hexaview helped the client by building an offshore development center in India on the Build-Operate-Transfer (BOT) model. 
• Hexaview set up the physical and IT infrastructure, ensuring state-of-the-art facilities equipped with the necessary hardware, software, and secure communication channels. 
• A team of 50 highly skilled developers, testers, and project managers with expertise aligned to the client’s project requirements was hired and through intensive training programs, this team was familiarized with the client’s methodologies, tools, and corporate culture. 
• The current system was integrated with the external funders to avoid manual duplication of tasks. An internal scorecard was built and the codes were optimized to improve system performance. 
• Eligibility check process on the website was integrated for accelerating the decision-making process and ensuring the quality of lending opportunities. 

Impact 

• The time to market for new products was reduced by 30%, enabling quicker adaptation to market demands and trends. 
• The number of new clients witnessed a growth of 15% and a 25% hike was seen in the recurring business from the existing clients. 
• The internal scorecard led to the savings of GBP 16,000 on a yearly basis. 

Key Success Factors 

• Hexaview has been building Global Capability Centers (GCCs) for clients across the globe for over a decade now. 
• Hexaview is equipped with a team of highly experienced professionals who have been a part of many extremely successful Captive as a Service projects.