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case studies

GeneralPublished on: Thu May 18 2023

Digital Transformation with Salesforce Application Customization Services

About Our Client

Our client's flagship product is a user management platform, fully integrated with Salesforce. It helps users in streamlining the user registration process and automating complex price configurations in a secure manner. The trend of technology is continuously evolving to meet the demands of customers and there is a high impact on an

application if it is not aligned with the current technology, therefore the client wanted to keep its product always up-to-date. Our client was looking for a long-term Salesforce technology partner who can help them improve & maintain their product.

Business Challenges

  • Their product had lots of scope for improvement in terms of technology & development strategy. The product was running on outdated plugins and frameworks, making it difficult to add more enhanced features for a better user experience.
  • Calendar, which is the heart of their application but was also outdated. Therefore, making changes was a challenging task.
  • Usability issues across the application were hindering the end users.

Hexaview's Solutions

Our team at Hexaview performed the following activities:

  • Implemented changes in the calendar as required by the client. It was a challenging task for the team as no community help was available for this update due to the obsolete version.
  • Fix lots of usability issues and deployed them for the end-users to make the application user-friendly.
  • Deployed all the components to feature branches in bitbucket and created pull requests to the Hexaview base branch for review.

Tech Stack

  • Apex Class
  • Apex Triggers
  • Aura components
  • Asana as Project Management Tool

Business Impacts

  • Hexaview helped the client successfully customize the existing
  • functionality and get the maximum benefit out for our clients and the end-users.
  • The client is pleased with the resulting solutions and is continuing to collaborate for new upcoming requirements.

Key Success Factors

  • Hexaview is a registered Salesforce consulting partner and has a team of globally certified and experienced engineers & QAs.
  • Being a leading digital transformation firm, Hexaview's major success lies in its relationship with technology. We carefully analyze each tech decision and are committed to innovating our processes without end.